Qualities You Look For From Your Auto Shop
March 9, 2017
We know taking your car in for maintenance or repair can be a daunting task. Not only does it take time away from your day, but often you are treated callously by the shop employees. We do things differently. Period.
We do the right thing for the customer, every time. This includes taking a thoughtful and caring approach when explaining highly technical aspects of a vehicle and breaking it down in an easy to understand way. It also means that we take our time and do not rush in our explanation of recommendations, nor do we push you into repairs you may not need. We help empower you with the information you need to make the best decisions for your car or truck repairs.
Being skilled at taking care of vehicles has gotten increasingly challenging over the last decade as vehicles have become more computerized. A good mechanic is not only required to be skilled with his hands and understand how to diagnose electrical issues, he needs to be able to use sophisticated diagnostic tools and software, applying engineering skills to properly diagnose your car.
We have a solid grasp on what it takes to not only keep up with the essential skills required to provide swift quality repairs, but we also understand that a pleasant customer service experience is critical.
As we head into the new year, we are kicking things off with exciting news for the Sugar Hill and Suwanee community, because Team Ryan Automotive is officially in town! Since opening our doors in 2015, Team Ryan Automotive has proudly delivered exceptional service and trustworthy repairs in Buford, GA (Gwinnett County) and Cumming, GA (Forsyth County). Today, we are excited to bring that same level of care, expertise, and community commitment to drivers in Sugar Hill and Suwanee with our newest location at 820 Brogdon Rd, Suwanee, GA 30024. Did you know that it's possible to be in Sugar Hill city limits while having a Suwanee address? That's exactly where our Team Ryan Automotive Sugar Hill / Suwanee location is positioned. A Meaningful Transition This new location represents a special passing of the torch. After 26 years in Gwinnett County, John and Lori of J & L Automotive are retiring and entrusting their previous customers to be taken care of into 2026 and beyond by Team Ryan. As a husband and wife team, John and Lori built their business on trust and care. Those same values continue with husband and wife team Dan and Shara of Team Ryan Automotive, making this transition a natural fit and a continuation of a strong local legacy.
Auto Repair You Can Trust for Every Driver Every driver has different needs, but whet her you’re commuting in a family SUV, managing a fleet truck, driving your first car, or serving the community as a first responder, you deserve an auto repair shop that puts honesty, safety, and expert care first. At Team Ryan Automotive, serving Buford, Cumming, and Sugar Hill / Suwanee, our family-owned shop is built on one promise: Your car. Your needs. Our expertise. For Parents & Family Drivers Your vehicle carries the most important passengers in your life. From school drop-offs to weekend errands, we help keep your car safe and reliable with: Oil changes and fluid checks Brake repairs Tire rotations and alignments AC repairs and multi-point inspections At Team Ryan Automotive, we believe trust starts with transparency. That’s why we never hesitate to walk you out to the shop and show you exactly what’s going on with your vehicle. Seeing an issue firsthand helps ensure clear communication and confident decision-making. We also use Digital Vehicle Inspections (DVI) to keep you fully informed. Each inspection includes: Photos of your actual vehicle Clear descriptions of any recommended maintenance or repairs Honest explanations—no pressure, no surprises You’ll always know what your car needs and why. For Young & New Drivers A first car should come with confidence. We offer: Clear explanations Honest recommendations ASE-certified diagnostics No pressure. No confusion. Just a trusted mechanic you can rely on. For Contractors & Fleet Drivers When your truck is your business, downtime isn’t an option. We provide: Fast diagnostics Brake and suspension repairs Tire services and alignments Routine fleet maintenance We help keep your workday running smoothly. For First Responders & Essential Workers We're honored to support our community heroes with dependable, transparent auto repair you can count on, every visit, every time. Our team has the experience and equipment to service a wide range of vehicles, including: Vehicles up to 15,000 pounds Sprinter vans Emergency and service vehicles Dually trucks and work vehicles Why Drivers Choose Team Ryan Automotive? Family-owned and operated ASE-certified technicians Honest diagnostics, no upsells High-quality parts and repairs Lifetime Warranty on most services Convenient online scheduling Whether you’re searching for auto repair near me, oil change in Buford, or brake repair in Cumming, Team Ryan Automotive is here for you.
What an incredible season and a moment of pride for the entire Buford community. This championship represents a true dedication to hard work, discipline, and teamwork, and it is a testament to a program that continues to set the standard both on and off the field. At Team Ryan Automotive, we are incredibly proud to be a sponsor of this outstanding program, not only for what these athletes accomplish under the Friday night lights, but for the leadership and character they demonstrate beyond the game. The Buford Wolves consistently show that success is about more than wins and trophies. It is about integrity, accountability, and lifting others up along the way. Earlier this year at a Buford Academy pep rally, the football team took time to personally connect with every child in the room, making each student feel seen and valued. Moments like that show what this program truly stands for. Character. Community. And doing the right thing even when no one is watching. Our son Aidan shared how much it meant to him that he “got to slap hands with the real football team players,” a small moment that left a big impression. Experiences like that inspire younger students and remind all of us how powerful positive role models can be. That spirit of leadership and heart is something our family and our entire team at Team Ryan Automotive align with wholeheartedly. We believe in showing up for our community, supporting one another, and leading by example, values we see reflected so clearly in this program. Well earned, Wolves. Buford is proud of you, and we are honored to stand behind such an incredible team. 💚🏈
