Be seen. Be heard. Meet The One and Only Duffie Dixon! - Team Ryan Automotive's Customer Spotlight

April 14, 2021
Be seen. Be heard. Meet The One and Only Duffie Dixon! - Team Ryan Automotive's Customer Spotlight

Duffie Dixon has been a customer of Team Ryan Automotive since the very beginning. 

“I actually was going to Dan before Team Ryan,” she joked when asked about her relationship with Team Ryan Automotive.

She is a long-time customer of Team Ryan Automotive’s, but she is also a long-time friend with a knack for being in front of the camera. Duffie is the owner of Duffie Dixon Media and specializes  in media training and video production, helping others feel comfortable in their skin and transferring that on the screen. 

As a long-time customer, her 2013 Volkswagen Passat SE is no stranger to the Team Ryan Automotive shop. 

a woman is standing in front of a white car

“You walk in, and they’re always so friendly. It feels like home,” Duffie said.  

If her name sounds familiar, that’s because Duffie spent 27 years as a broadcast television journalist. She was  at 11Alive News in Atlanta for 14 years  and two other news stations before that.

When she started her own business three years ago, Team Ryan Automotive utilized Duffie’s immense skills with camera work and media training to create videos like this one. The outcome was exactly what was wanted and more. Duffie helped Team Ryan Automotive create precisely what her website says, “meaningful, memorable content.” The joys of working with her are palpable through the screen whenever you watch the videos. Since then, Team Ryan Automotive has worked closely with Duffie, utilizing all the skills she offered in many ways. 

“They are honest,” Duffie said when asked about her favorite aspect of Team Ryan Automotive. “They also talk in terms that you can understand.”

The goal of Duffie Dixon Media is to help others create meaningful content for their brands, helping them to showcase their business (or themselves) in the best possible light. Duffie is focused on making sure her clients communicate at the top of their game, and that is why Team Ryan Automotive wants to shine a special spotlight on the one who’s constantly using her light to shine up others. 

Be seen. Be heard.  

Those are the first words that appear on Duffie Dixon’s website and how fitting those words seem to be. As a former broadcast journalist, Duffie is now an entrepreneur using her 27 years of television experience to help others tell their stories authentically.

“At the heart of who we are, [there] is a story,” Duffie said passionately about the core of her business. “All of us want to be seen and heard. I help clients discover what their story is, how valuable they are and then strategize about how best to communicate that with words and images.”

When it comes to being on camera, a little coaching can go a long way. Let’s face it: not many of us are actively in front of a lens or feel comfortable in that environment. For Duffie, that is exactly what she wants to help with. She wants to help people reach a point of comfortability in front of the camera.

During her years at 11Alive News in Atlanta, Duffie won three Southeast Regional Emmys for Outstanding Interview, Heath and Science News Story, and a Breaking News Report. The skills she has garnered throughout her journalism career has allowed her to coach her clients to home in camera-ready abilities.

“Duffie uses her 27 years of on-camera television experience to market her client’s brand,” Duffie’s website explains, “bring their stories to life in person, on-screen, on camera, and through social media.”

While Duffie thoroughly enjoyed her years in the news business, she is just as excited about what she is doing now.

“I enjoy each client, each challenge and find that my skills have transferred really well into the private sector,” she said.

Like many businesses, Duffie even found a pivot when the Covid-19  pandemic struck. She started training sessions for Zoom and other online services that facilitate socially-distanced meetings. 

“I realized that none of us knew what we were doing,” she said about the use of Zoom and digital meetings skyrocketing.

She believes mastering this new technology is a must.

“This could very well be the way we do a lot of business from now on, so it is imperative that you learn the different platforms, what buttons to press and how to set up a professional, well lit background for yourself.” 

Much like the owners of Team Ryan Automotive the career she had working for others is even more rewarding now that she owns her own company.

“Every day is a new opportunity and a new challenge in the best way. “I love what I do,” she said passionately. “I love it.”

By Shara Ryan January 2, 2026
As we head into the new year, we are kicking things off with exciting news for the Sugar Hill and Suwanee community, because Team Ryan Automotive is officially in town! Since opening our doors in 2015, Team Ryan Automotive has proudly delivered exceptional service and trustworthy repairs in Buford, GA (Gwinnett County) and Cumming, GA (Forsyth County). Today, we are excited to bring that same level of care, expertise, and community commitment to drivers in Sugar Hill and Suwanee with our newest location at 820 Brogdon Rd, Suwanee, GA 30024. Did you know that it's possible to be in Sugar Hill city limits while having a Suwanee address? That's exactly where our Team Ryan Automotive Sugar Hill / Suwanee location is positioned. A Meaningful Transition This new location represents a special passing of the torch. After 26 years in Gwinnett County, John and Lori of J & L Automotive are retiring and entrusting their previous customers to be taken care of into 2026 and beyond by Team Ryan. As a husband and wife team, John and Lori built their business on trust and care. Those same values continue with husband and wife team Dan and Shara of Team Ryan Automotive, making this transition a natural fit and a continuation of a strong local legacy.
By Shara Ryan December 31, 2025
Auto Repair You Can Trust for Every Driver Every driver has different needs, but whet her you’re commuting in a family SUV, managing a fleet truck, driving your first car, or serving the community as a first responder, you deserve an auto repair shop that puts honesty, safety, and expert care first. At Team Ryan Automotive, serving Buford, Cumming, and Sugar Hill / Suwanee, our family-owned shop is built on one promise: Your car. Your needs. Our expertise. For Parents & Family Drivers Your vehicle carries the most important passengers in your life. From school drop-offs to weekend errands, we help keep your car safe and reliable with: Oil changes and fluid checks Brake repairs Tire rotations and alignments AC repairs and multi-point inspections At Team Ryan Automotive, we believe trust starts with transparency. That’s why we never hesitate to walk you out to the shop and show you exactly what’s going on with your vehicle. Seeing an issue firsthand helps ensure clear communication and confident decision-making. We also use Digital Vehicle Inspections (DVI) to keep you fully informed. Each inspection includes: Photos of your actual vehicle Clear descriptions of any recommended maintenance or repairs Honest explanations—no pressure, no surprises You’ll always know what your car needs and why. For Young & New Drivers A first car should come with confidence. We offer: Clear explanations Honest recommendations ASE-certified diagnostics No pressure. No confusion. Just a trusted mechanic you can rely on. For Contractors & Fleet Drivers When your truck is your business, downtime isn’t an option. We provide: Fast diagnostics Brake and suspension repairs Tire services and alignments Routine fleet maintenance We help keep your workday running smoothly. For First Responders & Essential Workers We're honored to support our community heroes with dependable, transparent auto repair you can count on, every visit, every time. Our team has the experience and equipment to service a wide range of vehicles, including: Vehicles up to 15,000 pounds Sprinter vans Emergency and service vehicles Dually trucks and work vehicles Why Drivers Choose Team Ryan Automotive? Family-owned and operated ASE-certified technicians Honest diagnostics, no upsells High-quality parts and repairs Lifetime Warranty on most services Convenient online scheduling Whether you’re searching for auto repair near me, oil change in Buford, or brake repair in Cumming, Team Ryan Automotive is here for you.
By Shara Ryan December 22, 2025
What an incredible season and a moment of pride for the entire Buford community. This championship represents a true dedication to hard work, discipline, and teamwork, and it is a testament to a program that continues to set the standard both on and off the field. At Team Ryan Automotive, we are incredibly proud to be a sponsor of this outstanding program, not only for what these athletes accomplish under the Friday night lights, but for the leadership and character they demonstrate beyond the game. The Buford Wolves consistently show that success is about more than wins and trophies. It is about integrity, accountability, and lifting others up along the way. Earlier this year at a Buford Academy pep rally, the football team took time to personally connect with every child in the room, making each student feel seen and valued. Moments like that show what this program truly stands for. Character. Community. And doing the right thing even when no one is watching. Our son Aidan shared how much it meant to him that he “got to slap hands with the real football team players,” a small moment that left a big impression. Experiences like that inspire younger students and remind all of us how powerful positive role models can be. That spirit of leadership and heart is something our family and our entire team at Team Ryan Automotive align with wholeheartedly. We believe in showing up for our community, supporting one another, and leading by example, values we see reflected so clearly in this program. Well earned, Wolves. Buford is proud of you, and we are honored to stand behind such an incredible team. 💚🏈
Show More